Last updated: (24/09/2025)
This Privacy Policy explains how The Basin Café (“we,” “us,” “our”) collects, uses, discloses, and safeguards your personal information when you visit thebasincafe.com.au (“Website”).
1. What Information We Collect
- Personal Information: name, email address, phone number, physical address (if provided).
- Usage Data: IP address, browser type, pages visited, time spent on pages, referring website.
- Cookies / Tracking Technologies: We may use cookies, web beacons, and similar tools to track your activity and preferences.
2. How We Use Your Information
We may use your information for:
- Responding to your inquiries and communicating with you
- Processing orders and deliveries (if applicable)
- Improving our Website’s functionality, content, and user experience
- Marketing purposes (with your consent), such as sending newsletters, promotions
- Detecting and preventing fraud or misuse
3. Legal Basis for Processing
Under applicable data protection laws, our legal basis for processing personal data includes:
- Your consent (where you agree)
- Performance of contract (e.g., fulfilling your orders)
- Legitimate interest (operating, securing, and improving our services)
4. Disclosure of Information
We may share your information with:
- Service providers (e.g., hosting, email service, delivery partners)
- Legal authorities if required by law or to protect rights
- Third parties if part of a merger, acquisition, or sale (with safeguards in place)
5. Data Retention
We will retain personal data only for as long as necessary to fulfill the purposes in this Policy, comply with legal obligations, or resolve disputes.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent (if processing is based on consent)
- Object to or restrict certain processing
- Receive a copy of your data (data portability)
To exercise your rights, contact us at wordpresssite857@gmail.com.
7. Cookies & Tracking
- We use cookies to improve user experience, analyze site usage, and for marketing.
- You can set your browser to refuse cookies or alert you when cookies are being sent.
- However, blocking cookies may impact site functionality.
8. Security
We implement reasonable technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.
9. Children’s Privacy
Our Website is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.
10. Changes to This Policy
We may update this Privacy Policy as needed. The “Last updated” date will reflect changes. Continued use after changes signals acceptance.